TOSIroam User Questions and Answers

  • What did The Loop learn from the first trial?
    • Mac spoofing was a significant technical problem in the first trial but with the advancement of digital certificates this is no longer an issue <Resolved>

    • AUP's. Schools were reluctant to increase the coverage of their AUP's (Acceptable Use Policies) to cover this type of activity ... but this is now a standard requirement for N4L content filtering.<Resolved>

    • Misunderstanding ... The Principal 's and Boards understanding of the required school policies was not good enough to ensure succession planning.
      • School leadership change is a issue. Any new leadership inevitably needs upskilling to avoid the 'Clean sweep" syndrome.
      This has has been partially resolved by the N4L advanced polices but without the Loop's advocacy  change management in school leadership is an issue. <Not Resolved>

    • Ownership - especially of development debt.
      This time without the Loop we don't have a ownership structure to run a debt and this could be a long term problem.
      Initially Crystal is provisioning the developmental structure with the Loop/Network Tasman and Government is providing funding. <Not Resolved>
  • Does the user pay for Internet?
    • No... Internet up to the schools limit (50/100/500 mbits/sec) is free and unlimited
    • But it is content filtered. The filter definition is decided by the host schools but can be user defined.
    • The user should NOT be charged for content.

  • What prerequisites does a school need to take part in the trial?
    • Musts ...
      1. The school must be part of the N4L
      2. Schools AUP must include BYOD and Content filtering addendums (see N4L or CLA group's FAQ's)
      3. The school must have either use Crystal or have a strong enterprise level IAM (Identity and Access Management) system.
    • Nice to have ...
      1. The school should have a E-Learning plan that define what your school 's objectives are in the digital environment.
      2. The school should have had the Wireless SNUP (School Network Upgrade Project- wireless) as this ensures that the schools enterprise  system is up to standard.
        If no Wireless SNUP then any security verification must be done manually to ensure compatibility.
      3. The school should implement the N4L content filtering system (Crystal will install this by default in small schools)
        Why? Without the user based N4L content filtering system users will be only be able to access a annoyingly restricted set of sites.

  • What extra services will my school get?
    • Seamless and secure (aka no password- just works) joining to your wireless system with tracking.
    • User based content filtering and logging.
    • Anytime, anyhow connections anywhere there is a participating institution.
    • Sharing live resources with your local cluster
    • Can be extended to your community using 'Digital Hubs"  and/or your council's digital projects (see key factors below)

  • What are the key factors that I need to consider?
    • Your school E-Learning plan defines and cost and benefits. Does this project fit your plan?
    • Your school should be seriously considering this project. if ...
    • School clusters have a large part to play when adopting this type of environment.
      • If you do not have a cluster relationship with other participating schools then this project will have limited benefit.
        For this reason it expected that the project will be more likely adopted in geographic clusters (Blenheim, Motueka, Golden Bay, Picton etc)
    • The cost of reaching the technical threshold (see pre-requisites above) needs to be considered.

  • Why do we need Content filtering and a IAM service?
    • Host schools need to be assured that their system is not being used illegally or inappropriately.
      • The IAM system is needed to ensure that spoofing (device mimicking) or identity theft (pretending to be someone else) is not occurring.
      • Searchable logs enables both the host and user schools can analyse usage.
    • The N4L content filtering system ...
      • Without this system users will be only be able to access a annoyingly restricted set of sites.
      • The system will also allow user level tracking needed for such a service (see above)

  • Is there a way to offset  costs by selling this service?
    • N4L guidelines recommend that the school does NOT compete with commercial suppliers ... so schools should not charge for this service.
    • Crystal school however can add the self managing advertising module (banners) to offset any operational costs. (See Crystal FAQs)

  • Can non-educational agencies take part in this project?
    • The project is designed for selected users in member schools.
    • In theory outside agencies could use the same mechanism (perhaps with a different WLan's/SSiDs) but the required policy development is beyond this  projects brief.

    In reality- it is the host school's Principal (and BoT) that would need to make this decision. Each school is an independent lenity.
    Past experience indicates that getting a common policy in such environment is difficult without a umbrella organisation like The Loop or a Council.